Glass Pickup

Arrange glass pickup through Spigot Factory at one of the eight collection locations below. Collection is subject to order confirmation and local product availability.

After your order is confirmed, we will email you the full pickup address and your dedicated pickup order number. Please wait for confirmation that your order is ready before travelling.

Glass pickup locations

How glass pickup works

1. Choose your preferred location. Review the locations above and let Spigot Factory know which pickup point you require when arranging your glass order.
2. Place and pay for your order with Spigot Factory. Glass panels and hardware can be purchased together in one order.
3. Wait for your collection email. After confirming your order and availability, we will send the full pickup address, your dedicated pickup order number and collection instructions.
4. Collect once your order is ready. On arrival, go to reception first and quote the dedicated pickup order number from your email. Your Spigot Factory order number may be different.
5. Bring suitable transport. Make sure your vehicle and equipment are suitable for safely carrying the size and weight of the glass ordered.

Buying glass and hardware together

Glass and hardware may need to be collected from different addresses. Glass collection is arranged at your confirmed glass pickup point; hardware pickup is arranged separately through Spigot Factory in Melbourne. We will confirm the relevant collection details by email.

Please do not assume that your hardware will be available at the glass collection point. Contact us before travelling if you need help coordinating a mixed order.

Questions about glass pool fencing, glass balustrade panels or pickup? Contact Spigot Factory or email info@spigotfactory.com.au.